Privacy
Policy
Your integrity is
important to us and we are responsible for all personal information
you provide to us. This policy describes how we treat, store and
handle your personally identifiable data when you are our customer.
It also describes your rights and how to invoke them. It is
important that you understand and take part in the personal data
policy and feel safe in our treatment of your personally
identifiable data.
Responsibility for handling personal
data
Smartphone
House SRLS is solely responsible for the treatment of personal data
described in this policy.
If you have any questions
regarding or want to exercise your rights you can reach us
at:
Email:
info@smartphone-house.it
Address: Via Adolfo Omodeo 124
Postal code: 80100
City: Napoli
Country: Italy
Phone number: +39 0816128998
How do we access the personal data?
In addition to
the data you share or that we collect in connection with becoming a
customer or contacting us, we may also collect data from someone
else, a third party. The information collected by us from a third
party is the following:
• Address information from public records to ensure correct address
information.
What personal data do we handle?
The following
categories of personal data may be handled:
• Contact information such
as name, address, email and phone number.
• Identity information such as personal identification number or
company registration number.
• Order related information such as customer number and order
number.
• IP address as well as data regarding visitor navigation habit and
user account information on the website.
How do we treat your personal
data?
We mainly
handle your personal data in order to complete our obligations to
you. Personal identification number is also used in order for
credit rating agencies, credit information agencies or banks to
provide us with material to ascertain your payment capability, e.g.
your credit, when you apply for credit within the framework of
managing your orders and purchases. Our standpoint is to not treat
more personal data than necessary for our goals. We also always
strive to use the least integrity sensitive data possible. Below is
information regarding which personal data treatments
exist.
Providing and completing agreements
regarding services/goods
We treat personal data in
order to fulfil our agreement and provide services/goods to you. We
treat personal data in our administration and in order to invoice
goods/services. We also treat it in order to handle complaints or
returns, to help you with questions regarding your goods/services
when you contact our customer service and in general to uphold our
rights and fulfil our obligations to you in accordance with our
agreement. The personal data we treat in these respects are contact
information and identity related data.
Bookkeeping
We treat your personal
data in the purpose of complying with the statutory obligations
that we are incumbent to, such as the accounting Acts demands for
archiving of accounting records. The data we handle in order to
fulfil these obligations are contact data.
Marketing
We handle personal data in
order to make possible the marketing of goods/services to you and
to maintain the possibility of sending newsletters for the
goods/services you are interested in as well as general information
regarding the company. Furthermore, in order to make possible
invitations for event in the areas of your interest. The data we
handle for this purpose is contact data.
What legal basis do we have for our personal
data processing?
We process
your personal data in order to administer and provide agreed
services/goods. When concerning personal data processing in order
to uphold demands such as the accounting Act or tax laws the legal
basis for processing is legal obligation.
For treatment in
advertising and marketing purposes the legal grounds are our
legitimate interest. This means that our interest to treat personal
data for these purposes outweighs the privacy violations inflicted
upon you in regard to the processing. This judgement has been made
with particular consideration that the treatment is beneficial for
you.
How long do
we store your personal data?
We save your
personal data as long as you remain a customer of us and up to 24
months thereafter. Some personal data is saved for a longer period,
for example in order to fulfil legal demands from the accounting
Act or tax laws. When the purposes of the treatment are fulfilled
and the storage time has ended, your personal data is deleted in a
safe way or anonymized so it can no longer be linked to
you.
About cookies
A cookie is a
small text-based data file that a web server asks to store in your
browser. Through that the content of the cookie in general being
sent back with every request to the website in question it is
possible for the server to keep track of the visitors preferences,
behaviors or identity (as far as it is known).
We use the following cookies on our
website:
• Session cookies (a
temporary cookie that expires as soon as the web browser or unit is
shut down).
• Persisting cookies (cookies that stay on your computer until they
are removed or expire).
• Third party cookies (cookies that have been placed by a third
party website). At our website these are primarily used for
analysis, for example by Google Analytics.
The cookies we use are
aimed to improve the services we provide. Cookies enables the
website to have increased functionality and eases use for you as a
user. We also use cookies to gather and analyze behavioral data
based on your use of the website and its services with the goal of
improving the user experience and facilitate customized user
communications and messages. Cookies are also used in order to
direct relevant marketing messages to you.
How can I manage cookies?
You can at any time change
the settings for use of cookies and the extent of cookies enabled
in your browser. You can choose to block all cookies, accept some
cookies or delete cookies automatically when the web browser is
closed. If you choose to block or delete cookies it may impact the
functionality of certain services or cause the web site to not work
correctly in all aspects.
With whom do we share personal
data?
Our intention
is to not share the personal data of registered user with third
parties unless the registered user has consented or if it is not
necessary in order to fulfil our commitment in accordance with
contracts or laws.
Service suppliers
In order to fulfil the
purposes with our treatment of personal data and in order to meet
the demands we have as a company we share the personal data with
companies providing us with services. These companies can only
treat personal data in accordance with the personal data assistant
agreements established with the company and in accordance with the
instructions provided with it. They are not allowed to use the data
for their own purposes, and they are obligated by law and
agreements to protect your personal data. A service supplier cannot
share the data with a third party or sub-contractor without our
approval.
Authorities
We may share necessary
data with authorities if we are compelled by law to do so. This
data may include your personal data. In connection with a
litigation it may be appropriate to transfer information which can
contain personal data to other parties in the dispute.
Third country
Smartphone House SRLS will
primarily handle your personal data within EU/EES. We may however
need to transfer your personal data to a country outside of EU/EES
if we need to share it with suppliers or partners that are located
or store data outside of the EU/EES. If your personal data is
transferred to a country outside the EU/EES Smartphone House SRLS
will take necessary measures to ensure that the transfer is handled
in a legal way by ensuring that the personal data is protected
adequately compared to the protection offered within the EU/EES,
for example by entering agreements with the receiver that encompass
the EU commissions standard contract or, if the transfer is made to
the US, by ensuring the receiver is certified in accordance with
the principles in Privacy Shield.
How is my
personal data protected?
We protect
your personal data through a combination of technical and
organizational solutions. Special security precautions have been
made in order to protect your personal data from unlawful or
unauthorized access. We constantly work upon and improve the
routines and process in order for your personal data to be handled
safely. Only the individuals that require access to your data for
company processes have access to them.
Your
rights
As a
registered user with us you have the following
rights:
• You have the right to
request a transcript which details what personal data is stored
regarding you.
• You have the right to
request correction in cases where incorrect or incomplete data is
stored regarding you.
• You have the right to
have your personal data deleted under these
circumstances:
- The data is no longer
needed for the purposes they were stored.
- If the data has been stored with your consent and you withdraw
the consent.
- If the data is stored based on a judgement of interest and there
is no reasonable reason for storage that outweighs your
interest.
- If the personal data has been stored unlawfully.
- If deletion is required to fulfil a legal obligation.
- If you object to the data being used for direct marketing
purposes.
The right to have personal
data deleted does not apply if we’re bound to store it due to legal
obligations (i.e. the accounting Act).
• You have the right to
data portability (the right to have your personal data moved) under
the condition that the legal basis is consent or contract and that
what you can retrieve is personal data regarding you, which you
provided or that was generated via your
actions/activities.
• You have the right to
request that the treatment of your personal data is limited. If you
request a limitation of treatment of your personal data it can
however result in our inability to complete any eventual
obligations to you for the duration of the limitation
period.
• You have the right to
object to treatment of personal data due to a judgment of
interests. In order to continue the current treatment we would need
to provide compelling justified reason for the treatment that
outweighs your interests, rights or liberties. In other case we can
only treat your personal data in order to determine, exercise or
defend legal claims.
• You always have the
right to object to your personal data being used for direct
marketing. If an objection is made to direct marketing the personal
data must cease being treated for such purposes.
If you are unsatisfied
with the answers provided from us, you have the right to file
complaints with appropriate supervisory authorities.
